Been feeling pretty overwhelmed/unsure of the crazy list of documents I received that we have to do. Mostly because they have to be apostilled and I totally didn't get it. After asking a bunch of questions in my resource forum, I started to get a mental grasp on what we have to do and started feeling more comfortable.
So... looking at our mortgage verification form, I said, "Hey Matt, I think I'm going to go down to the bank and get this one done."
We have to do two forms about our house: one from the county on the details of our home and one from the bank on our mortgage balance. If either party is willing to provide all of the above information, then we only need one form. I thought our bank had all of this information, so I copied and pasted a new form to include both and then printed two copies of each: the one for just the bank and the one with all of the info I had just created.
Our documents have to be perfect, no errors, no white-outs, so I was trying to cover my bases that I would have whatever I needed with me. The kids were napping and I left.
Prayed my way to the bank.
First of all, they did not have any house details, so I slipped the paper that would have saved us a trip to the county recorder's office to the side and presented the simple bank document.
Met with a banker and... Bank of America will not sign documents. They will not write letters for people, either. The banker I met with seemed so uncomfortable that I was even asking her to. I literally need a piece of paper with these two things: our monthly payment and our current mortgage balance. She had them on her computer in front of her, but she had to call their mortgage department to see what they could do.
They faxed an official Bank of America document that showed this information (and a bunch of other stuff). I thought it was probably too busy of a document to work, but I asked if she could sign it. And once again, couldn't even sign an official document from their own bank. And like I said, this woman seemed so scared to sign anything.
On top of that, her manager was coming in and out to check on our progress and reiterate to me that they wouldn't be signing anything for me. And she wasn't even the type of manager that smiles and makes you think they might fulfill your request even if they don't. She was the kind of manager where even her smiles seem hesitant and forced.
And I sat there and I tried. I'm the deal-with-customer-service person in our marriage so I kept my attitude in check, smiled, and repeatedly let the banker know that in order to do this adoption, I need this information, signed and notarized by our mortgage lender and that is
them.
And ultimately, I've already shared what happened. I spent almost an hour at the bank and concluded with emotions brushing the surface, a shaky smile on my face, collecting my papers with the blood pounding in my ears, and thanking her for her time.
So close to crying out of sheer frustration and just this mix of vulnerability. Fact is: we have numerous documents we have to get numerous people to sign. And a simple trip to the bank did not end so well.
Went home and called their 1-800 number. Asked him to bear with me, explained our situation, and implored that he find some way to help us. And they weren't joking in our local branch. Bank of America does not sign things and they do not write letters. And I get it--covering your legal behinds and all--I get it. But we need this document.
So he spoke with his supervisor. And he spoke with his supervisor. And there are some other people they need to get in touch with to get this--if they can--done for us. So he, Justin, will be getting back to me on Monday to let me know where they are on it.
**Let's pray for Justin and whatever is going on in his life right now.** But they're working on it! It's a pretty particular document that we need so I sent him the checklist of the things it has to state (our full names, address, etc.). I really hope they're able to put something together for us.
Talking with
a friend about it today, she believes we'll be facing spiritual warfare in this process. She advised we get our prayer requests out ahead of time so that we can be surrounded in a community of prayer for the specific things we're working on at any given time by all of you. (I am such a weird believer--prideful believer?--asking for prayer isn't such a common thing for me.) So here goes:
My Current To Do List
mortgage form
home ownership form w/ county recorder
Matt's employment form
doctor's form
(negative tests, signing goes smoothly, and not cost too much)
finish autobiography
send marriage certificate to be apostilled
choose health insurance plan
call CASA family - not adoption related, but you can pray for my CASA kids :)